KATM is now offering a premium custom label service - ensuring your lovely designs are topnotch is the name of our game! Your custom labels are guaranteed to be super soft, high attention to detail and made with the best tech out there.
HOW TO ORDER:
We are here to help, please email us at hello@kylieandthemachine.com if you have any questions 😊
T&Cs
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This service does not include exact copying any of KATM's own designs, but you can reference them for sizing, colours etc. Please be respectful of our IP 🫶🏻
- These prices include up to 6 thread colours and up to 30mm x 30mm sized labels, we will issue a new quote for any designs that are outside these parameters.
- Please note our website discount promotions are not available for custom label orders
Custom Label FAQ:
I have paid and uploaded my design, what is the next step? We will contact you within 48 hours with a proof of your design which will need approval or changes can be made before sampling process.
Next the label will be sampled and a photo will be supplied (usually approx 8 business days) and then again we need your approval or you can make changes. Then we will arrange the bulk production and shipping.
What are the labels made from? They are made from fine virgin polyester filament for the softest feeling labels. Cotton labels are an option, but please beware that the printing method is used and can sometimes wash off over a period of time.
Where are the labels manufactured? Our labels are manufactured in China to the highest standards for woven labels.
How long will the whole process take? Depending on approval of proof and samples, re-sampling, bulk production and shipping, it can take up to 6 weeks from order to product in hand. It can often take less time but please allow time for delays (Chinese holidays etc).
I would like custom labels in different dimensions than listed, with more than 6 colours, is that possible? Yes, we can get a customised quote for you. Please contact us. Pricing depends on the sizing and number of thread colours used. The background colour counts as one of the thread colours plus any additional threads used. We reserve the right to provide a superseding quote if the pricing differs due the increase in label sizing, additional thread colours and quantity updates. We will issue a new invoice for the cost difference.
Can I order less than 150 labels? No.
Can I split my quantity of labels with multiple designs? No. Each quantity is for one design only. This is because there is a mold fee that we are charged per design.
